The Cleaning Authority - Green House Cleaning Services
The Authority on Home Cleaning
Green Leaf
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109 South Scott Street, Suite C5
Spokane, WA 99202

Owner(s): Mark Silver
Manager(s): Melissa Stauffer

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Cleaning Authority, The BBB Business Review

Spokane, WA Office
of The Cleaning Authority
7 Time Mark of Excellence Helping Hands 2012

Bonded & Insured
About Us
The Spokane office of The Cleaning Authority has been open since 2003 and is currently serving approximately 600 customers in the greater Spokane area. Mark and his wife, Sue, are both Spokane natives who attended WSU and UW. Our two boys, also Spokane natives, attended Lewis and Clark High School and graduated from the University of Washington.

Our goal for each and every customer we serve is to provide the best quality clean with excellent and unmatched customer service. Our total quality approach to the daily operations makes us the benchmark in the residential cleaning business. Using this approach, we have achieved the coveted TCA franchise MARK OF EXCELLENCE AWARD for 7 years and counting, from 2006-2012, for outstanding customer service and quality of cleans. Also, we are proud to be the recipient of the first annual national Helping Hands Award which awards the office showing outstanding community service outreach.

Each team member of our cleaning staff attends a Certified Professional Housecleaner (CPH) course. This course is very rigorous. Each employee must attend 12 lessons and pass each lesson test twice with a 100%. Then each must pass a final exam and two random in-home inspections. Our CPH trained staff will meet or exceed your high standards. Each clean we perform is backed by a 100% satisfaction guarantee. We realize the quality of clean and fundamentally sound customer service is what makes our service such a success.

As business owners, our priority will always be our customers. We meet personally with each prospective customer whenever possible; we strongly believe in one-on-one contact. We also perform periodic random inspections of our teams. These random inspections are viewed as another set of eyes for your satisfaction. We are accredited with the BBB and have an A+ Rating. We also have an A rating on Angie's List!


Angie's List
  • Weekly Cleaning
  • Bi-Weekly Cleaning
  • Quarter Weekly Cleaning
  • Monthly Cleaning
  • One Time Cleans
  • Move In/Move Out Clean
  • Green Cleaning
  • Apartment Cleanings
  • Detail-Clean Rotation System
  • House Cleaning/Residential Cleaning
  • Green Seal Certified® Housecleaning Chemicals
  • HEPA Vacuums
  • Microfiber Cloths
  • Microfiber Mitts
  • Microfiber Mops
  • Pumice Stone
"I particularly love the fact that The Cleaning Authority uses all environmentally safe cleaning products. This is important for my family and pets. Plus, they do such a wonderful job every clean."
-Susan S.
"I've used The Cleaning Authority weekly now for 6 years. I have yet to be disappointed. If I have something I need to talk to the office about, I receive a return phone call from the manager or owner within an hour. My team is so courteous and friendly."
-Diane W.
"The thing I like best about your service is the wow factor. When I come home I think "wow, this is great. Smells and feels clean every time."
-Kathy G.
Service Areas
South Hill, 99203, 99204, 99223, 99224 Northside, 99205, 99208, Valley and Northwoods, 99212, 99206, 99217, Liberty Lake, 99019, Veradale, 99037, Greenacres, 99016, Colbert, 99005, Mead, 99218, Cheney and Medical Lake 99004, Post Falls, 83854
Payment Accepted
Cash, Check, Visa, Mastercard, Discover

Privacy Policy Terms of Use Franchise Opportunities Sitemap Careers Contact Us Copyright© The Cleaning Authority, LLC All rights reserved. Available at participating franchised locations only. Not all franchised locations will use Green Seal Certified® or EPA-registered cleaning products, or follow U.S. Dept. of Health and Human Services recommended practices such as using HEPA vacuums and microfiber cloths. Contact your local franchised office to determine what types of products and services are offered in your area.